CYBERSPACE—ImLive has always placed efficient and prompt payment at the forefront of it priorities, and evidence of this can be seen in the company's reaction to the recent news that Choice Bank had been forced to withdraw its services to some of the industry’s biggest players, including FirstChoice Pay, ImLive’s biggest payment provider.
The news that left many companies without any means to process bulk payments to hosts, studios and affiliates was received on Monday, April 9. ImLive instantly reacted to the news by using its excellent past record and trusted stance on payments to enable them to secure continuation of payments by Payoneer’s Global Bank Transfer system. Many of ImLive’s users were able to instantly swap to other payment methods already in place such as Paxum and Wire transfer with no disruption at all.
Within the ImLive.com support center, all hands were on deck with extra staff placed on shift to cope with the large number of enquiries. In true ImLive style, many staff volunteered to cover shifts to help with the situation, some giving up holiday time and days off. Managerial staff worked up to 14-hour shifts to help bring the new payment methods to the many clients with product teams in a race against time to integrate them into the ImLive Network host, studio and PussyCash affiliation pages.
To reorganize payment solutions for the tens of thousands of hosts and affiliates was a huge task and the work-rate needed to service this change was a mammoth task over the last two weeks and will continue into the weeks to come.
However, it is with great pride that the company announces that the majority of its users were able to take advantage of the staff's hard work and receive their payments on time. Those that did not manage to get accounts approved in time for the end of the pay period were offered an extra pay date on April 23 so that they did not have to wait another two weeks.
For the next payment on May 1, ImLive will be introducing several new payment methods to bolster its already strong offering: The addition of ePayService with a great range of payment types, and the return of check payments to our U.S. clients. In the coming weeks, these will be accompanied by another two: CosmoPayments and EPayments.
ImLive believes that with all these options in place, they will truly offer the most diverse range of payments in the market and will be able to reduce the impact of any future such event to almost zero.
For more information on ImLive payment options, contact their customer service team at info.imlive.com.
