SAN DIEGO, Calif.—Red Apple Media announced today that is is offering outsourced membership support.
Red Apple Media is a leading provider of managed web hosting and media delivery services that offers cloud hosting, managed dedicated servers, and e-commerce packages for both beginners and professionals.
"Outsourcing membership support helps your business grow and allows you to focus on what you do best not to mention will also relieve the stress of support calls and tickets that eats up so much of your time every day," the company said in a statement. "Red Apple Media’s membership support team will answer all your support tickets, engage in phone support and provide the customer with expert solutions."
Red Apple Media membership support offers:
• Membership sites with streaming and download media
• Businesses that need IT support but not wanting to build their own support division
• Hosting companies that need extra “as needed” support and services
• E-Commerce site owners that need a webmaster
• U.S. based support team
• End user support for membership sites
• Support both Windows and Mac users
• Increase membership retention
• Full reporting and audit records
• Custom SLA
• iPad/iPhone iOS and Android support
In addition the company offers video streaming with its own Media Commander V3, PCI and PA-DSS compliant shopping carts, SSL certificates, and more. All the company's hosting staff has at least seven years as a server professional and it boasts 24/7 support with over 99.999 percent uptime year after year.
