CommerceGate New Prescreening Service Allows Merchants to Reduce Chargebacks Substantially

LOS ANGELES—International payment solution provider CommerceGate has implemented a new prescreening service to help online merchants dramatically reduce chargebacks and costs. The powerful tool allows merchants to manage and streamline their accounts for optimal payment processing, regardless of which gateway they use.

CommerceGate’s prescreening services are being offered to all merchants that utilize the DHD platform. Webmasters can utilize this transactional prescreening no matter which gateway they choose. It also works with cascading billing and allows clients with their own merchant accounts to add state of the art services from a world leader in risk management to their own proprietary join process.

“Our proprietary processing services have saved our clients many thousands of dollars by reducing the number of refunds and chargebacks they have faced over the years,” said Bjorn Skarlen, CEO of CommerceGate. “We understand that some merchants prefer to handle their processing in-house or have chosen other quality companies to add in their billing cascades - this new suite of prescreening services is designed to allow every merchant to take advantage of our risk management services to help reduce fees and adhere to Card Association compliance ratios.”

The greatest benefit of CommerceGate prescreening is that it allows merchants to avoid fraudulent charges by visitors, chronic chargeback perpetrators and declined transactions, before sending the data through and being assessed fees or having negative outcomes counted against their merchant chargeback threshold. The total cost of prescreening is far less than that of declines and chargebacks that could harm your merchant account if they reach levels above those set by the card association or bank.

Merchants can receive this scrubbing advice from CommerceGate without blocking the transaction process, giving webmasters the ability to analyze the report and manually scrub out only the transactions they choose to void.

This unique prescreening service is the only one of its kind offered to merchants utilizing other processors. It is the newest example in a long list of tools designed to help merchants manage their processing needs and secure their longevity in the marketplace.

For more information about pre-screening services, visit solutions.commercegate.com, email [email protected] or call 1-800-996-0398 to arrange a full demonstration.