ATASCADERO, California—ChargebackHelp, a merchant-founded chargeback and fraud reduction service, has announced a worldwide partnership with Universal Credit Trust GmbH of Dusseldorf, Germany.
Retail merchants in the United States lose more than $11 billion annually to chargebacks, and many of those losses are incurred on international sales. The new alliance between ChargebackHelp and Universal Credit Trust gives both companies’ clients expert resources to resolve and collect on chargebacks in more than 100 countries across Europe, Asia, Africa, Oceania and the Americas.
“This partnership allows clients of both companies to focus on their core businesses while we provide the advanced services they need to leverage their revenues globally,” said Sven Hansing, partner of Universal Credit Trust. “We carefully select our partners to ensure that they will meet our client’s business needs with professionalism, integrity, and in-country expertise. ChargebackHelp was the natural choice as a leader in U.S. chargeback management.”
Among the services made possible by the partnership are international chargeback revenue collections, chargeback prevention services in more than 100 countries, and global risk management and electronic payment solutions for ChargebackHelp clients, as well as U.S. chargeback services for Universal Credit Trust clients.
“We are thrilled about the additional value our clients will receive from our partnership with Universal Credit Trust,” said Raja Roy-Choudhury, co-founder of ChargebackHelp. “We’re pursuing our international goals on behalf of our clients, to provide them with expertly managed chargeback-mitigation tools in more markets.”
ChargebackHelp clients will gain access to expert collection processing in such major markets as China, India and Brazil, in addition to dozens of other nations. Selling offshore is a key growth strategy for many businesses, and preventing online fraud and reducing chargebacks are crucial to online merchants’ success. The ChargebackHelp-Universal Credit Trust alliance reduces the chargeback and fraud risks merchants typically incur when selling into new markets abroad.
