ATASCADERO, Calif.—Chargeback management solution provider ChargebackHelp today announced a company rebrand with a new website and the launch of extended services to help merchants protect themselves and keep their accounts in good standing. With the addition of new services Decline Salvage and Digital Device Fingerprinting, ChargebackHelp can further help merchants recover lost revenue and increase customer retention, as well as identify and stop fraudulent activity.
ChargebackHelp is a complete chargeback management solution for merchants that was founded by merchants who know the needs of a business and how to best protect them. As fraud becomes more commonplace, a merchant’s ability to detect and stop it before it happens has become vital. ChargebackHelp custom tailors packages for merchants in every vertical – including travel, online retailers, subscription services, telecommunications, nutraceutical, etc., ensuring that they receive the solutions that most benefit their unique needs. With the expanded portfolio of services available, companies can take advantage of more tools to protect themselves and sustain their revenue stream.
The new website unveils the rebrand of the company and supports the company’s ongoing growth. The completely responsive site provides a more user-friendly experience and highlights ChargebackHelp’s suite of services for businesses ranging from small businesses to fortune 500 companies. Some new features of the website include: a blog where ChargebackHelp experts will share industry insights and educational articles, testimonials page where customers can share experiences and verticals page highlighting industries served.
“We are excited about the launch of the new site as it is a great representation of where we are heading,” said ChargebackHelp co-founder, Raja Roy-Choudhury. “With Decline Salvage and Digital Device Fingerprinting, we can give our clients even more ways to protect their business. We are committed to continually enhancing our services to serve the growing needs of our clients and their markets.”
Decline Salvage service resubmits previously declined transactions for re-approval and helps recover revenue that merchants might otherwise consider uncollectable. It enables merchants to retain customers they are on the verge of losing, increases customer lifetime value and boost profits. Digital Device Fingerprinting proactively identifies and stops fraudulent activity. The tool quickly and conveniently authenticates individuals online worldwide and identifies legitimacy to enable you to complete more transactions in less time.
ChargebackHelp will be one of the sponsors for the upcoming The Island Gathering taking place November 14-18, 2014 in Phuket, Thailand. Co-founder Raja Roy-Choudhury will be in attendance; to make an appointment to speak with Raja while at the event, email [email protected].
For more information about ChargebackHelp’s services and to check out their new site, at chargebackhelp.com or email [email protected]. For a free chargeback analysis report for your business, visit chargebackhelp.com/free-analysis/.
