HILLSBOROUGH, North Carolina—For more than two years Adam & Eve Pictures, a division of PHE Inc. has been searching for a file transfer solution that would meet their needs. The adult studio reports that at last it has found the just the right service.
Called eSecureSend (eSS), the service offers fast transfer speeds and a non-traditional pricing model of pay-as-you-go. Useres can transfer files without requiring their IT department to open up new ports.
Said Rachel Vigneaux, production manager at PHE, “We had been looking into ways we could send large files to our clients all over the world and had talked to a few other companies that offered such services. We found eSecureSend and really liked how they took the time to understand what our exact needs were and not just tried to sell us a one-size-fits-all package."
Adam & Eve Pictures works with both scheduled and popup projects based on the contracts that representatives negotiate with vendors around the world. Before eSS, they would send and receive hard drives resulting in high shipping costs, man hours and slow turnaround for meeting clients’ requests. If they were going to replace the $200 it takes to ship a single hard drive internationally, the file transfer solution had to address the following:
• Be easy for clients to use
• Beat the pricing for buying and shipping the hard drives
• Transfer 100GB+ files quickly and reliably
SaaS companies that provide file transfer services often charge a monthly flat fee and bind companies to year-long contracts. eSecureSend's policy is that clients should use their product only if they are happy with the service, meaning no long-term contracts and paying only for the number of gigabytes being delivered.
After connecting with a few different VoD and production houses, eSecureSend CEO Jami Choudhury said, “File transfers aren’t the same for everyone. Some people are dealing with very large files only once or twice a month while others are moving terabytes at a time. It doesn’t make sense to not accommodate needs based on each company’s workflow. So when PHE needed a solution that made sense for them, we listened and we adapted.”
PHE and eSecureSend have been working together for the better part of 2015. With every file transferred, the team would check in not just with PHE but with their clients that were receiving the files as well. "Their attention to detail and follow through on the service they provide is amazing. That alone makes them stand out,” Vigneaux said.
What eSecureSend offers is more than just software. “If PHE’s clients aren’t happy with our file transfer experience, we’re not happy. Because that’s PHE’s name on the line and they can’t do their work if their client isn’t able to download the file due to a language barrier or slow bandwidth,” Choudhury said. “So we’ll do whatever it takes to make sure everyone involved in the file transfer is getting what they need."
PHE movie editor Joe Kinder said, “I’ve been in the tech industry since the ’90s. The team at eSecureSend has outclassed every vendor that I’ve ever worked with in those 25 years. Whenever we’re sending movies to clients in Korea, Hong Kong, Canada or Germany, I don’t have to worry. I know that eSecureSend will be there to help in any way needed because they’ve been there every time, even at 3a.m."
Built by Dmorph, Inc., eSecureSend is the result of a small team of developers who are driven to make file transfers over the web work reliably, securely and efficiently. eSecureSend is looking to partner with businesses searching for a file transfer solution that will meet their needs. Sending large files via FTP and shipping hard drives through the post office can be inefficient and costly methods for transporting data. eSecureSend believes it offers a better way.
