NEW YORK CITY—It's hard to believe that it's been two whole decades that the Romantic Depot brand has been servicing the NYC/Tri-state area with quality products and service. Created by managing member Glen Buzzetti and CEO Scott Johnston, as well as other family members and friends, the Romantic Depot brand offers customers an adult shopping experience like few others—and to help celebrate the Romantic Depot brand’s 20-year anniversary, all in-store orders at its New York brick and mortar stores, between September 15 and 30, will receive 50 percent off any selected item. (Limit one item per person.) All that's necessary to receive the discount is to mention code "20 YEARS" at checkout. With thousands of toys, gifts, body products and lingerie in stock, shoppers are likely to find the perfect item to fit their needs and fantasies.
With eight convenient locations, customers can enjoy a discreet, in-person shopping experience. Romantic Depot’s brand's knowledgeable and professional staff are always on-hand to assist you with any questions you may have and to make recommendations. For those not local to the area (or who prefer an even more private shopping experience), you can take advantage of Romantic Depot’s fast, discreet online ordering and delivery.
As the legend goes, just over 20 years ago, Glen Buzzetti, to better not only his life but those living in the local community, decided to open a line of upscale brand sex shops. A lover of adult products and leading a healthy, safe sex life filled with variety and adventure, Mr. Buzzetti knew there was a market for luxury sex shops in the local area. Born in the Bronx and raised in Rockland County, Buzzetti is a tri-state native. Mr. Scott Johnson and his brother Kent run and own the Romantic Depot NJ locations. When Romantic Depot started nearly 21 years ago, none of these entrepreneurs had any idea that the brand would take off the way it has.
Now, RomanticDepot.com is the second-most-visited sex shop brand in the United States as well as a popular international website. The anniversary special of 50 percent off is only one example of how Buzzetti gives back to the community. Romantic Depot was the first sex shop nationwide to offer free gifts and credits or refunds to customers experiencing issues with their purchases. Buzzetti and his experienced staff live by the motto, “The customer is always right,” which is one reason why Romantic Depot is now one of the most successful adult sex stores in the country.
Buzzetti himself said, “We are so humbled by and grateful to our loyal customers. They’ve been great to us. Guests enjoy our employees' top-notch customer service and we love providing a memorable experience. Our belief is that if we give back to our customers they will return and come again and again (literally)!”
After hitting the 20-year mark, the success of Romantic Depot isn’t slowing down. Mara Youngblood, GM of its sex toy store location in Yonkers which brands itself as a lingerie superstore, has been with the brand for 20 years. Youngblood promises much more to come, including new store locations in Brooklyn and Queens. Residents of Long Island and Connecticut may also welcome their own local Romantic Depot stores in the coming months.
Other future plans include a Romantic Depot "Prime Program" which gives customers 20 percent off all online orders, a free Romance Kit, and free FedEx or UPS shipping, all for a nominal fee. Romantic Depot's website has more information on this offer and much more.
The customer experience is the number one priority of all staff members, according to Lencia Bella Appleton, Romantic Depot's GM of its Bronx location. Romantic Depot store employees are gracious, knowledgeable and will never impose on customers' privacy or comfort when browsing the store, but are always available to answer questions or offer advice. Romantic Depot’s display tables allow experienced staff members to unbox certain toys and explain the operation and features so customers can make an informed purchase.
Discreet shopping starts with a knowledgeable staff that gives customers personal space to browse and explore the inventory—and they'll also receive a black bag upon arrival, which allows them to browse and purchase whatever items spark their interest without worry or judgment. Kristen Shepard, the GM of its West Nyack sex shop location stated, “The Romantic Depot staff love giving away free gifts and goodies so be sure to ask what we have to offer before you leave!"
Corine Lew, GM of the Manhattan flagship location, stated, “Without our customers, Romantic Depot wouldn’t be the success that it is.” Even though the recent COVID-19 pandemic forced Romantic Depot to close its brick and mortar stores for nearly six months, Buzzetti offered free health and wellness kits and fast, discreet same day delivery.
Crystal Irizzary, the GM of the company's new VIP store in Elmsford located in Westchester County , stated, “We continue to strive each day to create a memorable, one-of-a-kind experience for our loyal customers.” Those who've only shopped online at RomanticDepot.com or are new to the local area may come to the Elmsford store and for a discreet and enjoyable shopping experience. Irizarry added, “I’ve been with the company for 17 years and look forward to another 17 years at Romantic Depot.”
