OAKLAND, Calif.—Feelmore Adult announced it will accept mazon sex toy returns for customers starting May 1.
The new policy follows the announcement of retail outlet Kohl’s that it will accept Amazon-purchased returns. To help reduce shame and stigma around sex toy returns, Feelmore is offering customers the option to return their pleasure product to Feelmore.
“The Feelmore process of returns is no different than what Kohl’s and Amazon will have set,” owner Nenna Joiner said. “Customers can drop their product without a package or label and have Feelmore handle the return. Every process doesn’t address everyone’s concerns. As Kohl’s is not a business that handles sensitive purchase like Feelmore, it makes sense to provide a space to support such returns and to help the customer maintain the anonymity of their intimate purchases, which is one of the reasons why they decided to shop with Amazon. This is a win for the Amazon customer and Feelmore, as dissatisfied customers already visit Feelmore after a malfunction or a problem with the return. We want to get to our customer, those who don’t yet know about us.”
Customers can expect care and attention to detail in handling their returns not to mention discretion and future suggestions. It won’t stop the Returner from going back to Amazon but it will give them the understanding that we love what do and genuinely want them to lead their best private lives possible.
For further information, contact Feelmore at [email protected] or (510) 891-0199. Feelmore is located at 1703 Telegraph Ave., Oakland.
