HUNTINGTON BEACH, Calif.—For nearly 20 years, Sportsheets International has produced top-of-the-line restraint, fantasy and sexual positioning products designed to help ordinary couples have extraordinarily good sex. Millions of consumers have come to depend on Sportsheets’ high quality and professional standards—and now the company famous for Keeping Couples Connected makes those standards official with a Limited Lifetime Warranty.
“Internally, we’ve always operated under this policy so there’s not much to change,” said owner Tom Stewart. “What the Limited Lifetime Warranty really does is convey confidence to the retail salesperson and the consumer that buying a Sportsheets product can be the difference between one night of flimsy fun and years of excitement and adventure. We can offer this Limited Lifetime Warranty across our range of Sportsheets products because we still manufacture 90 percent of the line here in Orange County, Calif.”
While “Made in the USA” is a thing of the past for most manufacturers, it has been and will continue to be the standard-bearer of Sportsheets’ production.
“To say that care and commitment goes into every stitch is not an understatement,” said Vice President Julie Stewart. “Quality is the No. 1 reason that Sportsheets is thriving while others have gone by the wayside.”
Adhering to stringent quality standards while competing in an ever increasing “low-price leader” market has its challenges.
“It’s not like we haven’t tried going to China to lower our manufacturing costs,” said Marketing Director Todd Carter. “But ultimately we couldn’t afford to outsource our quality control or gamble with our foundation, our customers expect and deserve only the best.”
In the unlikely event of a defective product, Sportsheets will repair or replace any properly registered or UPC / Proof of Purchase-accompanied item at no cost, other than initial shipping.
“In this Wal-Mart world that we live in today, we almost expect any product that we buy to break. Then we throw it away and—maybe—buy another one,” Stewart said. “People today, just like 20 years ago when we started, want value for their money. I think that people are fed up with getting ripped off with cheap products that may look like the real thing, but aren’t. Sportsheets products are the real thing and we’re willing to stand behind that with this warranty.”
Products covered by the Limited Lifetime Warranty will be easily identifiable, thanks to a gold seal logo prominently featured on the front of each item’s packaging.
Registering for the Limited Lifetime Warranty is simple. New product owners need merely visit Sportsheets.com, click on the product warranty link, and enter their information. Those who do not register their product online need to retain the box flap with the item’s black-and-white UPC bar code. Dildos, vibrators, and bullet vibes not made by Sportsheets but packaged with Sportsheets products are not covered by this warranty.
For more information, visit Sportsheets.com.
