LOS ANGELES—Evolved Novelties is pleased to announce an across the board five-year warranty for all their products, a substantial increase from the previous one-year offer.
“It’s unheard of for a toy company to offer this length of warranty, but it’s great peace of mind for the consumer,” said Lucy Vonne D’Olimpio, sales executive and resident “toy whisperer” at Evolved Novelties. “Basically, the customer is guaranteed to have a toy for five years, because if anything happens during that long period, they can send it back and get a new one immediately.”
Evolved Novelties has offered a warranty on all of their toys since the inception of the company, which is known for its emphasis on consumer satisfaction in design, execution and marketing.
“With our rigorous toy testing, we have no issue with extending our replacement guarantee to this length of time,” said Marcus West, marketing director at Evolved Novelties. “We stand behind our product one hundred percent because we make sure it lives up to high standards before it leaves the building. Our returns are quite low because of our thorough practices.”
The warranty process at Evolved Novelties is simple, involving a form to fill out that’s available on their website MyEvolved.com and a return of the product in exchange for a new one. The five-year warranty is available now on all Evolved Novelties products.
For more information, visit MyEvolved.com.
