FORT LAUDERDALE, FL—Top global online payment processor Segpay has announced that it has created and is executing its business continuity plan in the wake of the growing coronavirus pandemic. The plan guarantees that payment processing services for Segpay merchants will continue uninterrupted, and they can rest assured that Segpay’s system will remain stable and reliable as the current situation unfolds.
“Segpay has always had a business continuity plan in place for emergencies such as this,” assured Cathy Beardsley, CEO of Segpay. “Our plan has been tested on multiple occasions and was designed to guarantee uninterrupted payment processing services for our merchants. The plan is working just as it should.”
Segpay has offices and outposts around the world. Its production environment is remote with back-up/failover facilities and can be accessed virtually from any location. Segpay puts the safety of its employees first, and if it becomes a risk, every team member is 100% capable of working remotely as part of standard operating procedures in the event it becomes necessary.
Segpay’s merchant and consumer support teams can and will maintain all current client service level agreements. Segpay is also offering free advice to merchants who need to develop their own business continuity plans.
The following article may be of help to merchants: 10 Tips to Ensure Business Continuity During an Emergency.
Segpay will continue to monitor the coronavirus situation and offer guidance as needed.
