CCBill, a leading online payment services provider that services clients around the world, issued the following statement on Thursday afternoon:
TEMPE, Ariz.—Veteran online payment services provider CCBill announced today that the company is committed to the continuation of all essential business and financial processes that are critical to the operation of business during the outbreak and spread of the coronavirus (COVID-19).
The coronavirus (COVID-19) pandemic is causing uncertainty and turmoil around the world. Like many other global businesses, CCBill is dealing with the outbreak by following World Health Organization (WHO) guidance on how to protect workers while continuing to operate normally and service customers. During this trying time, CCBill is committed to providing all its merchants, consumers, and merchant affiliates with exceptional support and service.
CCBill leaders would like to reassure all its users that they will continue to maintain their extensive, geo-diverse network of business, operational, technical and support experts, and they have taken all necessary precautions, in line with local and national authorities and the Centers for Disease Control and Prevention (CDC). Moving forward, they will continue to take every measure to ensure for the health and well-being of all their U.S. and EU employees, as well as for continuous service delivery to their customers.
It is important to share that their business continuity plan provides for the occurrence that if any of CCBill’s global customer or merchant services locations become affected by local or governmental enforcements, CCBill will safeguard their ability to offer their customers ongoing support by operating from alternate and secure sites. In these cases, there may be some delays in response times, but they will continue to provide the best and most secure payments and transactional throughput possible.
CCBill remains committed to providing the market and all their users with the best consumer, merchant and affiliate support. CCBil offers well-being to everyone in the industry, and additional thanks to all their customers for their continued business and patience during this difficult time.
