ST. KITTS, West Indies—As promised, St. Kitts Nevis Anguilla National Bank (SKNANB) updated the message on its website today with news that should bring tremendous relief to thousands of ePassporte prepaid Visa account holders who have not had access to the funds in their accounts since they were frozen in early September.
In short, the bank says the vast majority of cardholders will be able to access the funds in their ePassporte Visa account using their existing card, without providing SKNANB further information, on Oct. 6.
The message reads, in full:
To All SKNANB Visa Prepaid Cardholders
As previously advised, SKNANB has been working diligently on the necessary efforts to restore prepaid cardholders' ability to access their Visa card funds.
Subject to slight adjustment, it is expected that from Wednesday, October 6th, the overwhelming majority of cardholders will be able to access the funds on their Visa Card using their existing card, without providing SKNANB further information. A small percentage of cardholders will be asked to provide certain confirming information. SKNANB prepaid cardholders can expect further communication from us on October 4th in this regard.
If you have any questions or concerns regarding your SKNANB prepaid card, please contact SKNANB at [email protected]. In addition, cardholders can call 1-869-466-9733 to contact the cardholder services centre between the hours of 8am and 4pm Atlantic Standard Time. Please note, the call volume could be quite large, as such, there may be extended wait times.
We understand the inconvenience and SKNANB thanks you for your continued patience.
St. Kitts-Nevis-Anguilla National Bank Limited
The message does not elaborate any further on what the continuing status of ePassporte's virtual Visa SKNANB platform will be after Oct. 6.
Stay tuned to AVN.com for updates.
