ST. KITTS, West Indies—St. Kitts Nevis Anguilla National Bank (SKNANB) has posted an updated message to its website regarding the availability of funds that remain in the Visa accounts that once came under the now-defunct ePassporte label.
Last week, the bank posted a message saying that the vast majority of funds would be available from Oct. 6 on. The new message says that the majority of account holders will be able to access funds on their Visa cards as of Oct. 7, using either the virtual or physical card.
However, a previously undisclosed amount of $320 has been set as the daily limit for cash withdrawals. With no further clarification, it has to be assumed that the limit is for either virtual or physical withdrawals.
Obviously, for those with large amounts in those accounts, it could take a long time to recoup their money, with the added downside that each $320 withdrawal reportedly incurs a fee of $10. The new message says that the withdrawal amount cannot be modified.
The new message reads, in full:
To All SKNANB Visa Prepaid Cardholders
As previously advised, SKNANB has been working diligently to restore prepaid cardholders' ability to access their Visa card funds.
Thursday, October 7th, 2010 is the confirmed date that the majority of cardholders will be able to access the funds on their Visa Card using their existing virtual card and/or physical card(s), without providing SKNANB further information. A small percentage of cardholders will be required to provide certain confirming due diligence information. On or after October 7th, prepaid cardholders may attempt to use their cards to confirm that no additional due diligence information will be required. Alternatively, you may email us at [email protected], including the first and last name on the card and the last four digits of either the virtual or physical card and we will verify as soon as is possible as to whether or not you will need to provide additional due diligence information.
SKNANB has received questions with respect to cash withdrawal limits. The daily limits for cash withdrawals will be US$320.00 (three hundred and twenty) per day. This limit cannot be modified. SKNANB prepaid cardholders should continue to check this site for further updates.
If you have any questions or concerns regarding your SKNANB prepaid card, please contact SKNANB at [email protected]. In addition, cardholders can call +1-869-466-9733 to contact the cardholder services centre between the hours of 8am and 4pm Atlantic Standard Time. Please note, the call volume could be quite large, as such, there may be extended wait times.
We understand the inconvenience and SKNANB thanks you for your continued patience.
St. Kitts-Nevis-Anguilla National Bank Limited
