LOS ANGELES—2022 AVN Best Enhancement Manufacturer Wicked Sensual Care is shining its Retail Employee Spotlight on Letha Lamb, the manager of The Frisky Biscuit Couples Boutique in Rome, Ga. Located at 5561 New Calhoun Highway, The Frisky Biscuit is female-owned and operated, and has been in business since 1989. Spanning two floors, this sexual health and wellness center offers one of North Georgia's largest, most comprehensive collections of adult toys, enhancers, lubricants, massage oils, lingerie and smoking products.
"I got into adult retail like a lot of people—by accident," observed Lamb. "I found my current store while I was shopping with my husband; I happened to notice the hiring sign. But ever since I began working at The Frisky Biscuit, I have felt that adult retail is the perfect career for me. I absolutely adore my job, as I get to save sex lives, one day at a time.”
Known for its ornate, neoclassical interior design and friendly, knowledgeable staff, The Frisky Biscuit has rave reviews on Google and Facebook, with one Google reviewer stating, “I have never been more impressed with a couples boutique! The staff is so kind and knowledgeable in intimate health and wellness. It was such a good experience. Some stores like this don’t broaden their focus to the health aspect of being intimate, which makes The Frisky Biscuit a more caring and positive environment for all customers. I definitely recommend it!”
Lamb says, "Having an extensive knowledge about the products that are carried by my store allows me to reliably equip customers with anything that may be needed. Thoroughly assisting customers not only gives them resources for their own sexual health and wellness but also makes them feel comfortable and empowered. For everyone’s comfort and experience, I also pride myself on the comfortable atmosphere of my store."
When asked about her favorite aspects of her job, Lamb replied, “My store owner and my co-workers are my family. Everyone I have met in my career has shown me extreme kindness and made me feel comfortable with myself. The way we can joke with each other, be there in each other’s time of need, and work hard as a team to make our store a safe space for everyone makes my co-workers easily one of my favorite parts of my job. I genuinely enjoy helping customers, whether that means helping them find their perfect corset or lingerie, helping them reintegrate sex into their lives, or simply providing basic sexual health and wellness resources. The way a customer’s face lights up when I help them find exactly what they're looking for is amazing.”
As a sexual wellness advocate, Lamb is grateful to see education and inclusion becoming foundational aspects of the retail adult experience. “In the seven years I have worked in the industry, I have seen drastic growth as new products, toys and resources become available. Being able to experience the industry growth throughout my own personal growth has made the influx of new products and experiences one of my favorite things about my job.”
“By being so personable and outgoing herself, Letha Lamb exemplifies what it means to truly lead, rather than just manage, her employees," observed Wicked Sensual Care sales director Jennifer Brice. “Creating an atmosphere that values sharing information in downward, upward and peer-to-peer directions empowers her staff to work together and be the most effective in their roles. This ability to empower is what drives success. This is where Letha truly excels.”
A leader with an energetic devotion to helping the employees and customers that enter her store each day, Lamb's recipe for success is simple. "Just be your true self and drink your water. Never forget your lubricant, toy cleaner and batteries. And spread peace, love and orgasms every day."
Those working in the retail sector of the pleasure products space are invited to nominate employees and colleagues who continuously exceed expectations and deserve recognition for their ability to position themselves as product and industry experts, for Wicked Sensual Care's Retail Superstar Spotlight. Nominate them by sending in their name, store name, location/city, store social media handles, and a brief paragraph about why they deserve to be featured (photograph optional) to [email protected], or by filling out this form. Retail employees may also self-nominate. Like Lamb, the next honoree will be profiled in Wicked Sensual Care's monthly newsletter.
For more information, contact any preferred distributor, Wicked Sensual Care sales rep, or email [email protected].
For Wicked Sensual Care updates, including sexual health and wellness tips from resident sex educator Jessica Drake, join the conversation on Instagram @wickedsensualcare, at facebook.com/wickelubes, and on Twitter @wickedsensual.
