LOS ANGELES—Motorbunny, makers of the motorized ride-on-top vibrator with Bluetooth-enabled app control, announced it is extending its warranty to five years.
The company also announced it will offer an additional 10-year Quality Guarantee Program.
“A healthy warranty extension has always been in the plans for Motorbunny,” said Craig Mewbourne, product experience director. “We’re committed to building long-term relationships with customers, and we want to put a ring on it, so to speak.”
The new five-year warranty is valid for any original purchaser of a Motorbunny.
The ten-year quality guarantee ensures that even after five years, Motorbunny owners are given attractive options in the unlikely case they encounter mechanical issues with their units. The program allows original Motorbunny owners who can provide proof of purchase to be offered repairs or 50 percent off a replacement unit, whereas the five-year warranty offers repairs or a replacement unit, both subject to the preference of Motorbunny at the time of inspection.
“We’ve heard feedback from customers who are comparing Motorbunny with Sybian or other ride-on-top vibrators that our warranty was the only feature that was lacking. While a shorter-term warranty was necessary initially, our policy has been to make sure the company is behaving responsibly on all levels. That meant ensuring we weren’t guaranteeing something that we weren’t 100 percent certain we had the manpower, inventory, and bandwidth to back up,” Mewbourne added. “Now we can confidently say to customers that Motorbunny is the best ride-on-top in the industry in every category.
“All Motorbunny customers to-date will be covered retroactively by the new Warranty Policy, and we’re working to make sure they are aware of that,” he continued. “After all, early purchasers are a big part of the company’s strength and a reason we’re able to include a more generous policy going forward. We’d love to thank each of them personally. If we can’t, the least we can do is thank them through a stronger guarantee.”
Customer service advocates are available online at Motorbunny.com or by email at [email protected] for any questions or assistance with instructions to prepare a unit for an authorized upgrade.
Named Outstanding Powered Product at the 2017 “O” Awards, the Motorbunny is an industry-leading ride-on-top vibrator that is both affordable and easy to use with a wide variety of attachments and accessories to heighten sensation for men and women.
For more, visit Motorbunny.com.
