HIGHTSTOWN, N.J.—IVD|ECN has introduced a new Text Message Service designed to improve customer service related to IVD|ECN needs. Patrons can now stay informed of new arrivals, important updates, and limited time offers with the ease of a text message.
“Cellular and mobile devices have brought people together for a more connected world, and IVD|ECN has innovated this aspect to help us better serve our customers," said Jereme C., sales manager for IVD|ECN.
When participants text for the service, they will receive a welcome text asking them to reply with a first and last name. Those interested can text IVD to 313131 for IVD updates and ECN to 313131 for ECN updates.
To further personalize the program, customers can add their account representative’s name to their first text to the IVD|ECN Text Message Service. For example, if Jereme is their IVD rep, customers can text IVD Jereme to 313131 to be added to the rep’s group.
Additionally, if a customer wishes to take advantage of a deal they hear about by text, no need to wait− they can text IVD|ECN right back; provided they gave their name when they first signed up, IVD|ECN will be able to process their order or have their rep contact them.
“In our industry, timeliness is everything, and with IVD|ECN’s new Text Message Service, we have the ability to deliver and receive time-sensitive information about new arrivals, important updates, and limited time offers with unprecedented efficiency,” Jereme C. said. “We urge retailers to take a moment and sign up for this great new service today. Our World Revolves Around You, and we want you to be part of it!”
IVD/ECN distributes the industry’s largest selection of adult videos and pleasure products, and operates out of three locations nationwide: New Jersey, California and Florida.
For more information, retailers can contact their account representative, call (800) 999-2483, or visit www.ivd1.com or www.ecn.com.
